Support Center

Contact Information

Need assistance with your Vyle TV IPTV service? Our support team is available around the clock to help you with setup, troubleshooting, and any questions you may have.

📧
Email Support
[email protected]
Response within 24 hours
🎫
Support Ticket
Submit via client portal
Track your requests
💭
Discord
Join our community
Chat with other users

Setup Guide

Follow these simple steps to get your Hyper TV IPTV service up and running:

After purchasing, check your email for login credentials.
Install the Downloader app from the App Store and then watch this video to Ensure your device is setup to install our app! Enable Downloader to install Unsigned Apps. Download one of our compatible apps.
Tivimate AHV - 253427
Vyle TV App -
Newest App - 6023105
Open your IPTV app and add a new playlist.
Enter your username and password, if prompted select Vyle TV.
Wait for the channel list to load and enjoy your Hyper TV service!

Frequently Asked Questions

Q: How many devices can I use with my subscription?
A: This depends on your package. Check your service details for the number of simultaneous connections allowed (1-6 connections available).
Q: What devices are supported?
A: Hyper TV works on Android, iOS, Windows, macOS, Smart TVs, Android TV boxes, and Fire Stick. WE ARE NOT COMPATIBLE WITH ROKU!
Q: What internet speed do I need?
A: We recommend at least 25 Mbps for HD streaming. A Stable internet connection is more important than raw speed.
Q: Can I pause and rewind live TV?
A: This feature depends on your IPTV player app. Most modern players like our TiviMate AHV app support DVR functionality for pause/rewind if you have proper storage.
Q: Do you offer refunds?
A: Click Here for our Digital Product Refund and Payment Policy

Billing & Account

Payment Methods

We accept all major credit cards and cryptocurrency payments. All transactions are secure and encrypted.

Account Management

Access your client portal at vylehost.com to:

  • View and download invoices
  • Update payment methods
  • Manage your subscriptions
  • Access your Xtream URL and Username/Password
  • Submit support tickets

Renewal Information

Subscriptions automatically renew unless cancelled. You can cancel anytime from your client portal without any cancellation fees.